Skip to Store Area:

Frequently Asked Questions about Printer cartridges

Why are our ink cartridge prices so low?

Our ink cartridge and toner prices are amongst the Cheapest in Australia.All of our products come direct from the manufacturers! Our aim is to offer the absolute best quality ink cartridges, toners and products at the most competitive prices. All of our ink cartridges and toners are manufactured to ISO 9001 and ISO 14001 standards using the highest quality American Inks. Adelaide Cartridge specialises in supplying a large range of customers ranging from the home user, small business , schools and large corporations.

Are your ink cartridges new or refills ?

We keep getting asked this question constantly. ALL of our Brother, Canon and Epson ink cartridges are BRAND NEW, they are NOT refills! Our HP, Dell and Lexmark ink cartridges are FULLY remanufactured/genuine ink cartridges containing the same high quality USA inks and are imported direct from the USA. ALL of our cartridges come with a 30 day money back guarantee (we will also refund your postage costs!) Thats right if you contact us within 30 days of purchase and are not 100% satisfied with your purchase well return your money. Compare our prices to other suppliers . 

Why are we selling 2000's of Ink Cartridges?

At Adelaide Cartridge we sell only top quality Compatible and Remanufactured Ink Cartridges. We get so many emails from people asking why our prices are so low. Once they have made a purchase they just keep coming back. Dont be fooled by our prices, we rely on large turnover rather than maximum profit on every sale. We love what we do and everyone knows that if you sell an inferior product no matter how cheap it is your business will eventually fold. We want your business, we want our customers to be 100% happy with their purchase and 100% happy with the service which they recieve. We are proud of the Quality of every cartridge that we sell otherwise we wouldn't offer our 30 day money back guarantee! Want to save significant money on your next ink cartridge purchase? Look no further, once youve tried Adelaide Cartridge you wont shop anywhere else!

What are Compatible Ink Cartridges?

Compatible Cartridges are specially manufactured to meet or exceed OEM (Original Equipment Manufacturer) specifications and high standards of quality and reliability. Designed to be 100% compatible and interchangeable with OEM cartridges, and containing only new components, they offer huge savings over brand-name OEM Cartridges. Almost all of our Ink Cartridges contain MORE ink than the genuine OEM cartridges, in fact some contain up to 250% more!

What are Remanufactured Toner Cartridges?

Remanufactured Toner Cartridges are OEM (Original Equipment Manufacturer) cartridges, which have been reprocessed to meet or exceed the Original Equipment Manufacturers` specifications. The Remanufacturing process involves disassembling, inspecting, cleaning, replacing parts, reassembling, and filling with toner or ink. The Cartridges are then print tested, sealed, and packaged for resale. Our Remanufactured Cartridges will perform in the same manner and to at least the same standard as the original cartridge and almost all cartridges contain signifigantly MORE ink.

Will using Compatible or Remanufactured Ink cartridges, or Ink Refills void my warranty?

The Australian Consumers' Association Choice Magazine has undertaken a survey into the use of compatible ink cartridges and spoke to Epson, Hewlett-Packard, Canon and Lexmark. They were informed by all companies that the 'printer warranty would NOT be affected by the use of compatibles or refilled cartridges'. In fact in Australia it is illegal under the Trade Practices Act for a printer manufacturer to require a consumer to use a particular brand of ink or cartridge. The brand of ink cartridges, ink or paper you purchase is your decision.

Can using compatible Ink cartridges damage my printer?

No, by using our Printer Cartridges you are assuring that your printer is using one of the highest quality print cartridges available. All our cartridges are tested to the highest degree and only the very highest quality of inks are used in our production process.

Will the quality of print be equivalent to an origional Ink cartridge?

Yes, because only the highest quality inks are used in the manufacturing process.

What is the shelf life of a compatible Ink cartridge?

All our compatible ink cartridges have a minimum shelf life of many years as long as the origional vacuum bag that they are sealed in has remained intact.